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Shipping

Domestic Shipping (Australia)

Standard Shipping (Australia Post Parcel Post)

Cost: $15.00 for orders under $50, Free for orders over $50
Delivery Time: 1-6 business days to metro areas, 5-13 business days to rural areas
Express Shipping (Australia Post Express Post):
Cost: $18
Delivery Time: 2-5 business days for select destinations. Check postcode eligibility on the Australia Post website.
New Zealand Shipping

Standard Shipping (Australia Post International)

Cost: Free for orders over $50
Delivery Time: 5-10 business days from dispatch
Express Shipping (Aust Post):
Cost: Calculated at checkout
Delivery Time: 3-14 business days from dispatch

General Information

Orders placed before 10am AEDT are dispatched the same day; orders after 10am are dispatched the next business day.
Orders from weekends/public holidays are processed the next business day.
Dispatch may be delayed by 2-4 days if stock is sourced from retail stores.
Tracking information is provided via email once the order is collected by Australia Post.
Australian orders under $50 have a flat shipping fee of $11.00.
Delivery times are estimates from our partners and should be used as a guide.

International Shipping

Rates: Calculated at checkout based on size, weight, and location.
Shipping Provider: DHL Express, typically 3-14 days from dispatch.
Customs/Duties: Charges are the responsibility of the customer. Contact local customs office for more details.

General Delays

Australia Post: Possible delays of 2-5 additional business days for Parcel Post. Express Post may see delays of 1-2 business days, affecting cities like Melbourne, Sydney, and Brisbane.
racking and Inquiries: Use the Australia Post mobile app or website for tracking and updates. For lost/damaged parcels, inquiries can be made via the Australia Post website.
Thank you for your patience and understanding due to increased inquiry volumes. Please allow up to 48 hours for customer service responses.